Honk Australia Car Hire Rental Terms for travel between 01-Apr-2008 and 31-Mar-2009
Important information about your rental
On arrival you will be required to sign a rental agreement with the operators of Honk Australia Car Hire. Here is a summary of the terms and conditions:
Definitions
The following definitions apply for the Terms and Conditions for Honk Australia Car Hire.
- The Supplier means the operator of Honk Australia Car Hire
- The Client is also referred to as the hirer (s)
1) RATES
Pricing stated in Australian Dollars (AU$).
2) DRIVING REGULATIONS
Minimum rental age: 21 years for car class X, A, B, H, C, S, D, E, U and R
25 years for car class F, T, and M
Tasmania requires a min age of 21 years for all vehicle categories.
Provisional and/or restricted licenses are not accepted.
Young driver surcharge: Drivers from 21 to 24 years will be required to pay a surcharge of A$27.50 per day (inc GST). Maximum fee A$192.50 per rental (inc GST)
Maximum rental age: There is no set maximum driving age, however, a medical certificate is recommended from drivers over 75. Ultimately it is the location's decision if they will rent to a driver over the age of 75.
Dusk to Dawn Driving:
Night driving is not allowed at all remote regions. This is a road safety issue. If an accident occurs between dusk and dawn the renter is responsible for all damage irrespective of the circumstances. Please see below for a list of remote regions.
Depots in Remote region are:
Kangaroo Island locations - Kingscote, Kingscote Wharf, Penneshaw Wharf
DRIVER’S LICENCE
Renters must present a full, valid overseas driver’s licence that has been held for at least one year. A foreign driver’s licence issued in a language other than English must be accompanied by a certified English translation of the licence or a current International Drivers Permit. Both the International Drivers Permit and the driver’s national drivers licence must be presented at the time of rental.
ADDITIONAL AUTHORISED DRIVER
Additional Drivers are free of charge. Minimum rental age and other requirements (including young driver surcharge) will be the same as for the renter. Additional authorised drivers must be registered on an Additional Drivers Application. The Application forms part of the Rental Agreement.
3) DEPOSITS
All rentals are subject to a security deposit to cover additional costs such as Optional Renter Protection Services and fuel. The Supplier accepts all major credit cards. Third party credit cards are not accepted. The credit card presented must be in the name of the authorised renter.
4) RENTAL PERIOD
One rental day consists of 24 consecutive hours.
EXTENSION OF RENTAL
Should a customer wish to extend the prepaid rental period reserved, additional days will be charged, direct to the customer, at the local Supplier “Extra Days” rate.
LATE RETURN
The Supplier offers a grace period of 59 minutes on the last day, after which late return charges are as follows:
1 hour late: one half of the “Extra Days” rate will apply.
2 hours late: one full day of the “Extra Days” rate will apply.
For any additional options, i.e. AER etc, purchased at the commencement of rental, the full cost will be due for each full or partial rental day.
UPGRADE
Voluntary upgrades as purchased at time of rental will be charged, direct to the customer, at the locally applicable upgrade rate. All upgrades are subject to availability.
5) DRIVING RESTRICTIONS
Damage Cover (DC) is invalid under the following circumstances:
*Tasmania - Vehicles cannot be driven into or out of Tasmania.
*Tasmania - In Tasmania, vehicles may be driven on unsealed roads but for damage on unsealed roads, and for overhead damage caused by failure to clear low objects, both the original and the reduced liability are increased by $2000.
*Alpine Resorts - Vehicles may not be driven above the snow line without the purchase of “SNO” Option. See section 7.4, Accident Damages, for details.
*Unsealed roads - 2WD vehicles cannot drive on unsealed roads, except roads under repair and short access roads to National Parks, State Parks, tourist attractions or holiday accommodation. 4WD vehicles may be taken on unsealed roads, but can only be driven on recognised roads or tracks. Off road driving is not permitted.
* Beach/Salt Water - Vehicles cannot be taken on any beach or be taken into or exposed to salt water. Vehicles may not be taken to Fraser Island.
* Class A vehicles - Class A vehicles collected from any participating location cannot be driven into Western Australia or the Northern Territory.
*Northern Territory - Vehicles are not permitted to be driven into Jim Jim Falls or Twin Falls. Only 4WD vehicles may be taken on the Mereenie Loop Road.
* Western Australia - Only Class R vehicles may be driven on the Gibb River Road, the Tunnel Creek Road, the Windjana Gorge Road, the Cape Leveque Road or to the Bungle Bungles
* South Australia - Vehicles may not be driven north from the Oodnadatta Track. This includes the following areas: Dalhousie Springs, Mount Dare, Witjira National Park, Pedirka Desert
*Kangaroo Island - Vehicles may be taken to Kangaroo Island. One way rentals are not available to/from the Island.
*Kangaroo Island – We will enforce our policy that 2wd vehicles are not to be driven on unsealed roads on Kangaroo Island.
*Trains - vehicles may be taken on trains.
Dusk to Dawn Driving:
Night driving is not allowed at all remote regions. This is a road safety issue. If an accident occurs between dusk and dawn the renter is responsible for all damage irrespective of the circumstances. Please see below for the list of remote locations.
Depots in Remote region are:
Kangaroo Island locations - Kingscote, Kingscote Wharf, Penneshaw Wharf
6) ONE WAY RENTALS
All One Way Fees are collected at the Supplier's Location at time of rental and cannot be prepaid.
| LOCATIONS | MIN RENTAL DAYS | FEE (INC GST) | CARS | 4WD / BUSES |
| Within Metro Region (excl Perth) | 3+ | Free | B,H,C,S,D,E,F,T |
|
| Within Metro Region (excl Perth) | 7+ | $660 |
| V,R |
| Within Tasmania | 3+ | Free | B,H,C,D,E,T | M,V |
| Within Northern Territory | 1-2 | $220 | B,H,S,D,E,F,T | V,R |
| Within Northern Territory | 3+ | Free | B,H,S,D,E,F,T | V,R |
| Adelaide to/from Northern Territory | 7+ | Free | B,H,C,S,D,E,F,T | V,R |
| Group M at Participating Locations | 7+ | $440 |
| M |
ONE WAY MATRIX FOR VEHICLE GROUP B,H,C,S,D,U,E,F,T
|
| Pick Up Location \ Return Location | Adelaide | Brisbane | Cairns | Canberra | Coolangatta | Maroochydore | Melbourne | Perth | Surfers Paradise | Sydney | Broome | Kununurra | Darwin |
| Adelaide |
| Free | Free | Free | Free | Free | Free | $880 | Free | Free | $880 | $880 | $880 |
| Brisbane | Free |
| Free | Free | Free | Free | Free | $880 | Free | Free | $880 | $880 | $880 |
| Cairns | Free | Free |
| Free | Free | Free | Free | $880 | Free | Free | $880 | $880 | $880 |
| Canberra | Free | Free | Free |
| Free | Free | Free | $880 | Free | Free | $880 | $880 | $880 |
| Coolangatta | Free | Free | Free | Free |
| Free | Free | $880 | Free | Free | $880 | $880 | $880 |
| Maroochydore | Free | Free | Free | Free | Free |
| Free | $880 | Free | Free | $880 | $880 | $880 |
| Melbourne | Free | Free | Free | Free | Free | Free |
| $880 | Free | Free | $880 | $880 | $880 |
| Perth | $880 | $880 | $880 | $880 | $880 | $880 | $880 |
| $880 | Free | $880 | $880 | $880 |
| Surfers Paradise | Free | Free | Free | Free | Free | Free | Free | $880 |
| Free | $880 | $880 | $880 |
| Sydney | Free | Free | Free | Free | Free | Free | Free | $880 | Free |
| $880 | $880 | $880 |
| Broome | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a |
| $770 | $880 |
| Kununurra | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | $770 |
| $880 |
| Darwin | $880 | $880 | $880 | $880 | $880 | $880 | $880 | $880 | $880 | $880 | $880 | $880 |
|
Vehicle type
B: Group B - Compact - CCMR, H: Group H - Compact - CCAR, C: Group C - Intermediate - ICAR
S: Group S - Standard - SCAR, D: Group D - Fullsize - FCAR, E: Group E - Fullsize Wagon - FWAR
F: Group F - Luxury - LCAR, T: Group T - Minibus - FVAR/LVAR, V: Group V - Medium - EXAR+
R: Group R - Large Wagon - FFMR+
Depots in Metro region are:
Artarmon, Avalon, Balwyn, Brisbane, Brookvale, Bundaberg, Cairns, Canberra, Clayton, Coolangatta, Dandenong,
Essendon, Frankston, Geelong, Gladstone, Hervey Bay, Klemzig, Mackay, Maroochydore, Maryborough, Melbourne, Melville, Mitcham, Moorabbin, Newcastle, Noosa Heads, North Melbourne, Penrith, Perth, Plympton,
Preston, Rockhampton, Rocklea, South Yarra, Surfers Paradise, Sydney, Townsville, Werribee, Airlie Beach (Whitsundays), Proserpine.
Depots in Tasmania region are:
Burnie, Devonport, Hobart, Launceston
Depots in Northern Territory:
Alice Springs, Darwin, Katherine, Ayers Rock,
Depots in Remote region are:
Kangaroo Island locations - Kingscote, Kingscote Wharf, Penneshaw Wharf
Please note:
- Cars can be driven into Kangaroo Islands from the mainland but can not be dropped off on the Island. Vehicles picked up from a Kangaroo Island Location can be dropped off to other Kangaroo Island locations but not the Mainland.
- Cars can not be driven into or out of Tasmania from the Mainland. Cars can be hired one way between Tasmania locations.
- Class X, A and I vehicles cannot be taken one way.
- Class M vehicles are available for one way hire between the locations Kangaroo Island, Boondall (Brisbane), Botany (Sydney), Burnie, Devonport, Essendon, Hobart, Kingscote, Kingscote Wharf, Klemzig, Launceston, Penneshaw Wharf, Plympton, Werribee (Melbourne), Welshpool (Perth) and Wynyard. There is a minimum 7 days rental required and a one way fee of $440 (inc GST) will apply.
- One ways originating from Kununurra are restricted to rentals to Broome/Perth/Darwin only
- One ways originating from Broome are restricted to rentals to Kununurra/Perth/Darwin only
7) ACCIDENT DAMAGES
The Supplier rates include Damage Cover (subject to compliance with the standard rental terms and conditions are not breached), for the the Supplier vehicle and/or Third Party Property. However an Accident Damages Excess (ADE) applies per incident regardless of fault. This is the amount the renter contributes towards the loss of, or damage caused to, the vehicle and/or Third Party Property.
ADE can be reduced with the purchase of Optional Renter Protection Services (see below).
Single Vehicle Accident (SVA) means any incident in which the vehicle is involved, which does not involve the vehicle colliding with another moving vehicle, including but not limited to rollovers, collisions with animals, and reversing into stationary objects.
Damage caused by total or partial immersion in water including crossing a waterway is considered full responsibility. Water Damage other than total or partial immersion in water is limited to the amount of the ADE plus an excess of $2200. The total payable on 2WD vehicles is $5500 and the total payable on 4WD vehicles is $6600.
The Supplier offers a range of optional Renter Protection Services as detailed below.
*AER (Accident Excess Reduction):
*Available at all corporate and licensee locations.
* Reduces Accident Damages Excess (ADE)
* Single Vehicle Accident (SVA) is applicable at country/remote locations and is not reduced by AER.
*Includes Tyre and Windscreen cover on 2wd vehicles
* Tyre cover is not included on 4wd vehicles at all participating locations
*Both Tyre and Windscreen cover not available at Broome and Kununurra
AER MATRIX
AER MATRIX
Region |
Vehicle |
Option |
Standard Excess (ADE) (incl GST) |
Single Vehicle Accident Excess (SVA) |
AER Cost per Day (incl GST)
|
Reduced Excess (incl GST |
METRO
|
Cars |
AER |
$3300
|
Nil |
$27.00
|
$400 (ADE) |
REMOTE | Cars | AER
| $3300
| $2200
| $27.00
| $400 + $2200 = $2600 (ADE + SVA) |
All Location
|
4WD |
AER
|
$4400
|
$4400
|
$53.00
| $220 + $220 = $440 (Reduced ADE + SVA = Excess) |
All amounts are inclusive of GST and may be subject to ACFR and Admin Recovery (AR) charges.
* Driving a vehicle in any Alpine Resort during the gazetted snow season or any area under conditions where a reasonable person would use snow chains is “Full Responsibility Use” under the Supplier Terms and Conditions. In other words, in the event of damage to the vehicle, there is no cap or limit to the renter’s liability to the Supplier . SNO cover, reinstates the ADE and is available at $22.00 per day. Vehicles for this option are restricted to Classes D/E and F.
Other Information
*MAX Cover (MAX) is available at the rental counter. This reduces the ADE to zero and reduces SVA to zero (available at participating locations only). MAX is not available on 4WD and commercial fleet and is not available in Tasmania. MAX includes tyre and windscreen cover and is capped at 10 days per 30 day rental period.
* The renter agrees to and accepts full responsibility for any of the following:
* any damage arising from a collision with an animal whilst the vehicle is being driven between the hours of sunset and sunrise in the Northern Territory, the Kimberley region (including Broome and Kununurra).
*All Locations:
*damage caused by negligence of the driver or any of the passengers of the vehicle (including damage caused by total or partial immersion in water, including crossing a waterway)
*any damage caused by an action which resulted in a criminal charge being laid
* any damage caused to the body of the vehicle by sitting on the roof or climbing on the vehicle
*All Renter Protection Services are subject to the renter complying with the Supplier ’ standard rental terms and conditions.
*All Pricing and Rates are subject to change with 30 days written notice.
8) THIRD PARTY PROPERTY AND INJURY INSURANCE COVER
Third Party Property Liability Insurance is automatically covered under a third party property damage Master Policy executed by the Supplier and is subject to the renter complying with all Terms and Conditions of the rental and payment of the Accident Damages Excess. Third Party Liability cover for personal injury is governed by separate Government legislation in each Australian State and Territory. The right to claim may be limited by the legislation and excesses may apply.
There are many factors relevant to a determination of which third party liability cover for personal injury will apply in the event of an accident, such as the state or territory in which a vehicle is registered, the state or territory in which the accident occurs and the state or territory in which another driver or injured person resides. Should an accident in which a person is injured occur, the renter should contact the police, the Supplier and the insurer of the state or territory in which the hired vehicle is registered.
This summary of the cover available throughout Australia is meant as a guide only and no warranty of accuracy or reliability is given or responsibility accepted by the Supplier for the information contained below. In the event of an accident, the renter should make independent enquiries of the relevant insurer of the vehicle.
Queensland: Injured person or the dependents of a deceased person can bring claim for damages against negligent party.
New South Wales: Compensation is available for persons injured or killed by the negligence of a motor vehicle driver. At fault drivers are not covered
Western Australia: Damages may be claimed by persons injured or by the relatives of a person killed by the negligence of a motor vehicle driver.
South Australia: Damages may be claimed by persons injured or by the relatives of a person killed by the negligence of a motor vehicle driver.
Victoria: Combination of no fault and negligence indemnity. Statutory benefits in the nature of weekly payments during incapacity for work, impairment benefit annuities, medical and like expenses and death benefits may be available regardless of the question of fault. In addition, damages may be claimed by persons seriously injured or killed by the negligence of a motor vehicle driver.
Tasmania: Combination of no fault and negligence indemnity. No fault medical benefits, death benefits, disability benefits and disability allowances may be claimable. Injured persons or dependents of deceased persons can also bring claims for damages against negligent parties.
Northern Territory: Claims for damages may be brought by persons injured by the negligence of a motor vehicle driver or by the dependents of a deceased person. Entitlement to no fault statutory benefits restricted to residents of Northern Territory. Non residents may apply to the Board of the Territory Insurance Office to be treated as a resident.
Australian Capital Territory: Injured persons or the dependents of deceased persons can bring claim for damages against a negligent party.
As specific compensation amounts vary so widely depending on the circumstances of individual claims they cannot be quoted.
9) RESERVATIONS
To ensure the most efficient service, it is MANDATORY the correct pick up and drop off times and flight details if applicable are supplied to the Supplier .
GROUP BOOKINGS
Any reservations requiring 3 or more vehicles for the same customer/tour party, at the one location, on the same day, will be considered a GROUP BOOKING. GROUP BOOKINGS must be made in the same name and, regardless of vehicle, type must be requested.
10) MULTI-HIRE
Clients who have more than one rental, of the same car class, in their itinerary, may add together the total number of rental days to take advantage of the applicable cheaper rate.
EG: 4 days Cairns, 4 days Sydney, 5 days Perth (13 days total) can be charged the 7-13 day rate in lieu of 3 x 1-6 day rate.
It is mandatory for the words “Multi Hire” and the total number of multi hire days to be included in the remarks field of your reservation for each multi hire booking.
Only rentals of 3 or more days can be included in multi-hire. There is no time limit between rentals, provided they form part of the same Australian visit.
Multi Hire will not accommodate differing IT codes on the same multi hire itinerary, nor will it accommodate different car classes.
Multi-Hire bookings can be collected from the following locations only:
Adelaide City Coolangatta Airport Rockhampton Airport
Adelaide Airport Maroochydore City Surfers Paradise
Brisbane City Maroochydore Airport Sydney City
Brisbane Airport Melbourne City Sydney Airport
Bundaberg Airport Melbourne Airport Townsville City
Cairns City Noosa Heads Townsville Airport
Cairns Airport Perth City Whitsundays (Proserpine)
Canberra City Perth Airport Whitsundays (Airlie Beach)
Canberra Airport Rockhampton City
A SEPARATE RENTAL VOUCHER AND RESERVATION IS REQUIRED FOR EACH SECTOR.
EACH VOUCHER MUST SHOW THE NUMBER OF DAYS FOR THAT PARTICULAR HIRE AND THE TOTAL NUMBER OF MULTI-HIRE DAYS.
Vouchers that do not show the additional multi-hire days information will be charged at the normal rate for the rental. It is important to note that no retrospective credits can be considered if vouchers are incorrectly issued.
4WD vehicles are not available for multi-hire.
11) DELIVERY AND COLLECTION FEES
A delivery and collection service can be requested at most locations and is subject to availability, at the discretion of the Branch Manager.
* No deliveries are available at Ayers Rock.
*Class R is not available for delivery.
*Deliveries are not available in Tasmania.
*Delivery of class V, R is not available to the airport in Perth.
A fee of A$22 applies for each delivery and collection and can only be paid direct to the Supplier. Cash cannot be accepted as a form of payment for deposits on vehicles delivered to Hotels. A credit card is required.
12) ADDITIONAL FEES
The following location fees apply:
*Airport Concession Fee Recovery (ACFR) is charged on rentals commencing at most Airports throughout Australia. This charge is a percentage of the rental charges and varies from Airport to Airport.
*Vehicle Registration Recovery (VRR) – This recovery reimburses the Supplier for registration and compulsory third party insurance imposed by the various State and Territory Registration Authorities.
* Concession Fee Recovery (CFR) - will be applied at the rental counter for rentals commencing at Ayers Rock Downtown. At time present CFR fee is 11% of rental charges
* Administration Recovery (AR) – This fee relates to administrative functions undertaken in respect of any rentals. The administrative functions include the costs of collection and payment of taxes and duties for government bodies, the provision of IT systems and other administration costs associated with the rental.
13) ROADSIDE ASSISTANCE
In the unlikely event of your vehicle being disabled, the Supplier offers a 24 hour Roadside Assistance service. Please call our free phone if this service is required.
14) NO SHOWS
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
Where a client does not pick up his rental vehicle at the date and time confirmed on the reservation, the Supplier reserves the right to charge a No Show fee equal to the cost of one rental day as per the reservation.
For Class M vehicles a $110 (inc GST) no show fee will apply.
Travel insurance
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
15) OPTIONALS
Camping Equipment: The Standard Camping package is available in conjunction with the Class R vehicle for a minimum 7 days. It is available from Broome and Kununurra only.
Child Seats: Available on request, at A$8.80 per day. Cost capped at A$61.60 per rental. Rates inclusive of GST. Rates are subject to change.
Baby Seats: 0-6 months
Child Seats: 6 months – 2 years
Booster Seats: 2 years and above
Luggage racks: Not available
Mobile/ in car phones: Not available
Hand Controls: Available on request for class D vehicles only. Available at all major airport and downtown locations. Three (3) day advanced notice is required for installation. Hand controls are fitted to the brakes and accelerator via the steering column. There is no fee for this service.
Hand controls are not available in the NT.
Neverlost Satellite Navigation Units (NVS)
Neverlost Satellite Navigation Units (NVS) are available or hire at selected locations within Australia.
The Neverlost portable units offer features including the latest Australian maps, easy programming and a choice of seven voice guidance languages.
The units are just 22 millimetres thick, making them very easy to carry, and the 8.9 centimetre screens offer high-resolution images and anti-glare protection.
Some of the great benefits of the Neverlost units are:
- These are a portable unit which provide full touch screen availability
- Maps are available in either 2D or 3D views
- Includes all Hertz Australia locations
- Provides safety camera alerts
- Available in the following languages:
* English
* Arabic (traditional)
* French
* Greek
* Chinese (Mandarin)
* German
* Italian
* Spanish
* Turkish
The units are available on all car classes, subject to availability and can be confirmed at the time of booking.
These units MUST be hired as part of a rental and cannot be hired separately.
The participating locations for Neverlost are:
Adelaide, Brisbane, Cairns, Canberra, Melbourne, Perth, Sydney, Avalon, Coolangatta, Mackay, Maroochydore, Newcastle, Rockhampton, Surfers Paradise, Townsville.
We anticipate further locations will be added to this list as availability of Neverlost units increase.
The cost to hire a Neverlost unit is AUD$11.00 (incl GST) per day, payable at the rental counter, and will be subject to ACFR, Stamp Duty and Admin Recovery charges.
Each Neverlost unit comes in a kit made up of the following components:
* Neverlost Carry Bag - AUD$49.00 (incl GST) replacement cost
* Windscreen Mount - AUD$89.00 (incl GST) replacement cost
* Charger - AUD$40.00 (incl GST) replacement cost
* Neverlost Unit (only) - AUD$321.00 (incl GST) replacement cost
* Total Loss or Damage cost - AUD$499.00 (incl GST) replacement
The renter is liable for all damage and/or loss of these units. The above charges will be applied should damage and/or loss occur. Purchase of AER/MAX does not cover the renter for damage and/or loss to the Neverlost units.
It is the renter’s responsibility to ensure the equipment is returned to the rental counter upon completion of their rental. This is not to be left in the car for collection.
16) DISCLOSURE
The Supplier reserves the right to change any rates, fees or charges.
17) PAYMENT
Initial non refundable deposit will be taken at the time of booking confirmation. The remaining balance due will be secured no later than 14 days after the receipt of the Supplier invoice.
18) INFRINGEMENT ADMINISTRATION FEE
An Infringement Administration Fee may be applied to rentals where the renter has incurred a fine and where the Supplier is required to process that fine. The Infringement Administration Fee is $33.00 including GST.
19) TOLLWAY INFRINGEMENTS
Most toll roads in Australia are fully electronic – i.e.: there are no toll booths to pay with cash. If a renter chooses not to purchase available “e-passes” they will be liable for any applicable toll charges plus the Supplier Infringement administration fee.
20) STANDARD TERMS AND CONDITIONS
All rentals will be subject to the Supplier's standard Rental Terms and Conditions. Renters must execute and accept these terms and conditions (in the form prevailing at the time of rental) when they collect vehicles.
In the event that any of the information published in these Wholesale Tours Terms and Conditions is inconsistent with the Supplier's Standard Rental Terms and Conditions (as varied from time to time) the latter prevail.
Terms of booking on this websiteInformation disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Honk Australia Car Hire Insurance
ACCIDENT DAMAGES
The Supplier rates include Damage Cover (subject to compliance with the standard rental terms and conditions are not breached), for the the Supplier vehicle and/or Third Party Property. However an Accident Damages Excess (ADE) applies per incident regardless of fault. This is the amount the renter contributes towards the loss of, or damage caused to, the vehicle and/or Third Party Property.
ADE can be reduced with the purchase of Optional Renter Protection Services (see below).
Single Vehicle Accident (SVA) means any incident in which the vehicle is involved, which does not involve the vehicle colliding with another moving vehicle, including but not limited to rollovers, collisions with animals, and reversing into stationary objects.
Damage caused by total or partial immersion in water including crossing a waterway is considered full responsibility. Water Damage other than total or partial immersion in water is limited to the amount of the ADE plus an excess of $2200. The total payable on 2WD vehicles is $5500 and the total payable on 4WD vehicles is $6600.
The Supplier offers a range of optional Renter Protection Services as detailed below.
*AER (Accident Excess Reduction):
*Available at all corporate and licensee locations.
* Reduces Accident Damages Excess (ADE)
* Single Vehicle Accident (SVA) is applicable at country/remote locations and is not reduced by AER.
*Includes Tyre and Windscreen cover on 2wd vehicles
* Tyre cover is not included on 4wd vehicles at all participating locations
*Both Tyre and Windscreen cover not available at Broome and Kununurra
AER MATRIX
AER MATRIX
Region |
Vehicle |
Option |
Standard Excess (ADE) (incl GST) |
Single Vehicle Accident Excess (SVA) |
AER Cost per Day (incl GST)
|
Reduced Excess (incl GST |
METRO
|
Cars |
AER |
$3300
|
Nil |
$27.00
|
$400 (ADE) |
REMOTE | Cars | AER
| $3300
| $2200
| $27.00
| $400 + $2200 = $2600 (ADE + SVA) |
All Location
|
4WD |
AER
|
$4400
|
$4400
|
$53.00
| $220 + $220 = $440 (Reduced ADE + SVA = Excess) |
All amounts are inclusive of GST and may be subject to ACFR and Admin Recovery (AR) charges.
* Driving a vehicle in any Alpine Resort during the gazetted snow season or any area under conditions where a reasonable person would use snow chains is “Full Responsibility Use” under the Supplier Terms and Conditions. In other words, in the event of damage to the vehicle, there is no cap or limit to the renter’s liability to the Supplier . SNO cover, reinstates the ADE and is available at $22.00 per day. Vehicles for this option are restricted to Classes D/E and F.
Night driving is not allowed at all remote regions. This is a road safety issue. If an accident occurs between dusk and dawn the renter is responsible for all damage irrespective of the circumstances. Please see below for the list of remote locations.
Depots in Remote region are:
Kangaroo Island locations - Kingscote, Kingscote Wharf, Penneshaw Wharf
Other Information
*MAX Cover (MAX) is available at the rental counter. This reduces the ADE to zero and reduces SVA to zero (available at participating locations only). MAX is not available on 4WD and commercial fleet and is not available in Tasmania. MAX includes tyre and windscreen cover and is capped at 10 days per 30 day rental period.
* The renter agrees to and accepts full responsibility for any of the following:
* any damage arising from a collision with an animal whilst the vehicle is being driven between the hours of sunset and sunrise in the Northern Territory, the Kimberley region (including Broome and Kununurra).
*All Locations:
*damage caused by negligence of the driver or any of the passengers of the vehicle (including damage caused by total or partial immersion in water, including crossing a waterway)
*any damage caused by an action which resulted in a criminal charge being laid
* any damage caused to the body of the vehicle by sitting on the roof or climbing on the vehicle
*All Renter Protection Services are subject to the renter complying with the Supplier ’ standard rental terms and conditions.
*All Pricing and Rates are subject to change with 30 days written notice.
THIRD PARTY PROPERTY AND INJURY INSURANCE COVER
Third Party Property Liability Insurance is automatically covered under a third party property damage Master Policy executed by the Supplier and is subject to the renter complying with all Terms and Conditions of the rental and payment of the Accident Damages Excess. Third Party Liability cover for personal injury is governed by separate Government legislation in each Australian State and Territory. The right to claim may be limited by the legislation and excesses may apply.
There are many factors relevant to a determination of which third party liability cover for personal injury will apply in the event of an accident, such as the state or territory in which a vehicle is registered, the state or territory in which the accident occurs and the state or territory in which another driver or injured person resides. Should an accident in which a person is injured occur, the renter should contact the police, the Supplier and the insurer of the state or territory in which the hired vehicle is registered.
This summary of the cover available throughout Australia is meant as a guide only and no warranty of accuracy or reliability is given or responsibility accepted by the Supplier for the information contained below. In the event of an accident, the renter should make independent enquiries of the relevant insurer of the vehicle.
Queensland: Injured person or the dependents of a deceased person can bring claim for damages against negligent party.
New South Wales: Compensation is available for persons injured or killed by the negligence of a motor vehicle driver. At fault drivers are not covered
Western Australia: Damages may be claimed by persons injured or by the relatives of a person killed by the negligence of a motor vehicle driver.
South Australia: Damages may be claimed by persons injured or by the relatives of a person killed by the negligence of a motor vehicle driver.
Victoria: Combination of no fault and negligence indemnity. Statutory benefits in the nature of weekly payments during incapacity for work, impairment benefit annuities, medical and like expenses and death benefits may be available regardless of the question of fault. In addition, damages may be claimed by persons seriously injured or killed by the negligence of a motor vehicle driver.
Tasmania: Combination of no fault and negligence indemnity. No fault medical benefits, death benefits, disability benefits and disability allowances may be claimable. Injured persons or dependents of deceased persons can also bring claims for damages against negligent parties.
Northern Territory: Claims for damages may be brought by persons injured by the negligence of a motor vehicle driver or by the dependents of a deceased person. Entitlement to no fault statutory benefits restricted to residents of Northern Territory. Non residents may apply to the Board of the Territory Insurance Office to be treated as a resident.
Australian Capital Territory: Injured persons or the dependents of deceased persons can bring claim for damages against a negligent party.
As specific compensation amounts vary so widely depending on the circumstances of individual claims they cannot be quoted.
Adelaide depot
Address: 233 Morphett St
, Adelaide
, South Australia
, AU
Office Hours:
Mon - Fri: 0730 - 1800
Sat - Sun: 0800 - 1400
You will be required to collect your car directly from the Honk Australia physical location at the time reserved. Should you anticipate being late for your car, please advise the depot prior to the reserved collection time.
Airport locations will be desks that are In Terminal unless otherwise stated in the address field above.
For airport pick-ups, if Honk Australia has been advised of your flight number, staff will wait for you if your flight has been delayed. Please ensure that you have given us your flight number and arrival time so Honk Australia staff know to expect you if your flight is delayed.
Most Honk Australia counters at airports will be open between the first morning flight and late evening. Honk Australia vehicles can be left out of hours in designated Honk Australia airport parking bays. Keys and paperwork should be left in the key drop at the Honk Australia counter when it is unmanned.
Vehicles cannot be returned to non-airport depots after hours. So please select a pick up and drop off time that sits inside of the opening hours displayed for any non airport locations. The main reason is lack of vehicle security as Honk Australia parking areas will be locked. In addition there is generally no facility to accept keys and paperwork.
When collecting you car, please present your national driving licence together with an International Permit if your national licence is not written in English. You will also need to present a credit or charge card in the name of the renter. Honk Australia will take an imprint of your card at the commencement of the rental to cover the deposit and any extras.
Adelaide Airport depot
Address: Sir Donald Bradman Drive
, All Terminals
, Adelaide
, South Australia
, AU
Office Hours:
Mon - Fri: 0600-2300
Sat: 0600-2230
Sun: 0600-2300
You will be required to collect your car directly from the Honk Australia physical location at the time reserved. Should you anticipate being late for your car, please advise the depot prior to the reserved collection time.
Airport locations will be desks that are In Terminal unless otherwise stated in the address field above.
For airport pick-ups, if Honk Australia has been advised of your flight number, staff will wait for you if your flight has been delayed. Please ensure that you have given us your flight number and arrival time so Honk Australia staff know to expect you if your flight is delayed.
Most Honk Australia counters at airports will be open between the first morning flight and late evening. Honk Australia vehicles can be left out of hours in designated Honk Australia airport parking bays. Keys and paperwork should be left in the key drop at the Honk Australia counter when it is unmanned.
Vehicles cannot be returned to non-airport depots after hours. So please select a pick up and drop off time that sits inside of the opening hours displayed for any non airport locations. The main reason is lack of vehicle security as Honk Australia parking areas will be locked. In addition there is generally no facility to accept keys and paperwork.
When collecting you car, please present your national driving licence together with an International Permit if your national licence is not written in English. You will also need to present a credit or charge card in the name of the renter. Honk Australia will take an imprint of your card at the commencement of the rental to cover the deposit and any extras.
Airlie Beach depot
Address: Cnr Waterson & Shute Harbour Roads
, Whitsundays
, Airlie Beach
, Queensland
, AU
Office Hours:
Mon - Sun: 0800-1700
You will be required to collect your car directly from the Honk Australia physical location at the time reserved. Should you anticipate being late for your car, please advise the depot prior to the reserved collection time.
Airport locations will be desks that are In Terminal unless otherwise stated in the address field above.
For airport pick-ups, if Honk Australia has been advised of your flight number, staff will wait for you if your flight has been delayed. Please ensure that you have given us your flight number and arrival time so Honk Australia staff know to expect you if your flight is delayed.
Most Honk Australia counters at airports will be open between the first morning flight and late evening. Honk Australia vehicles can be left out of hours in designated Honk Australia airport parking bays. Keys and paperwork should be left in the key drop at the Honk Australia counter when it is unmanned.
Vehicles cannot be returned to non-airport depots after hours. So please select a pick up and drop off time that sits inside of the opening hours displayed for any non airport locations. The main reason is lack of vehicle security as Honk Australia parking areas will be locked. In addition there is generally no facility to accept keys and paperwork.
When collecting you car, please present your national driving licence together with an International Permit if your national licence is not written in English. You will also need to present a credit or charge card in the name of the renter. Honk Australia will take an imprint of your card at the commencement of the rental to cover the deposit and any extras.
Alice Springs depot
Address: 76 Hartley Street
, Alice Springs
, Northern Territory
, AU
Office Hours:
Mon - Fri: 0730-1730
Sat - Sun: 0730-1700
You will be required to collect your car directly from the Honk Australia physical location at the time reserved. Should you anticipate being late for your car, please advise the depot prior to the reserved collection time.
Airport locations will be desks that are In Terminal unless otherwise stated in the address field above.
For airport pick-ups, if Honk Australia has been advised of your flight number, staff will wait for you if your flight has been delayed. Please ensure that you have given us your flight number and arrival time so Honk Australia staff know to expect you if your flight is delayed.
Most Honk Australia counters at airports will be open between the first morning flight and late evening. Honk Australia vehicles can be left out of hours in designated Honk Australia airport parking bays. Keys and paperwork should be left in the key drop at the Honk Australia counter when it is unmanned.
Vehicles cannot be returned to non-airport depots after hours. So please select a pick up and drop off time that sits inside of the opening hours displayed for any non airport locations. The main reason is lack of vehicle security as Honk Australia parking areas will be locked. In addition there is generally no facility to accept keys and paperwork.
When collecting you car, please present your national driving licence together with an International Permit if your national licence is not written in English. You will also need to present a credit or charge card in the name of the renter. Honk Australia will take an imprint of your card at the commencement of the rental to cover the deposit and any extras.
Alice Springs Airport depot
Address: Santa Theresa Rd
, Alice Springs
, Northern Territory
, AU
Office Hours:
Mon - Sun: 0800-1730
You will be required to collect your car directly from the Honk Australia physical location at the time reserved. Should you anticipate being late for your car, please advise the depot prior to the reserved collection time.
Airport locations will be desks that are In Terminal unless otherwise stated in the address field above.
For airport pick-ups, if Honk Australia has been advised of your flight number, staff will wait for you if your flight has been delayed. Please ensure that you have given us your flight number and arrival time so Honk Australia staff know to expect you if your flight is delayed.
Most Honk Australia counters at airports will be open between the first morning flight and late evening. Honk Australia vehicles can be left out of hours in designated Honk Australia airport parking bays. Keys and paperwork should be left in the key drop at the Honk Australia counter when it is unmanned.
Vehicles cannot be returned to non-airport depots after hours. So please select a pick up and drop off time that sits inside of the opening hours displayed for any non airport locations. The main reason is lack of vehicle security as Honk Australia parking areas will be locked. In addition there is generally no facility to accept keys and paperwork.
When collecting you car, please present your national driving licence together with an International Permit if your national licence is not written in English. You will also need to present a credit or charge card in the name of the renter. Honk Australia will take an imprint of your card at the commencement of the rental to cover the deposit and any extras.
Artarmon depot
Address: 77 Whiting Street
, Artarmon
, New South Wales
, AU
Office Hours:
Mon - Fri: 0730-1800
Sat - Sun: 0800-1200
You will be required to collect your car directly from the Honk Australia physical location at the time reserved. Should you anticipate being late for your car, please advise the depot prior to the reserved collection time.
Airport locations will be desks that are In Terminal unless otherwise stated in the address field above.
For airport pick-ups, if Honk Australia has been advised of your flight number, staff will wait for you if your flight has been delayed. Please ensure that you have given us your flight number and arrival time so Honk Australia staff know to expect you if your flight is delayed.
Most Honk Australia counters at airports will be open between the first morning flight and late evening. Honk Australia vehicles can be left out of hours in designated Honk Australia airport parking bays. Keys and paperwork should be left in the key drop at the Honk Australia counter when it is unmanned.
Vehicles cannot be returned to non-airport depots after hours. So please select a pick up and drop off time that sits inside of the opening hours displayed for any non airport locations. The main reason is lack of vehicle security as Honk Australia parking areas will be locked. In addition there is generally no facility to accept keys and paperwork.
When collecting you car, please present your national driving licence together with an International Permit if your national licence is not written in English. You will also need to present a credit or charge card in the name of the renter. Honk Australia will take an imprint of your card at the commencement of the rental to cover the deposit and any extras.
Avalon Airport depot
Address: 80 Beach Road
, Lara
, Avalon
, New South Wales
, AU
Office Hours:
Mon - Sun: 0700-2330
You will be required to collect your car directly from the Honk Australia physical location at the time reserved. Should you anticipate being late for your car, please advise the depot prior to the reserved collection time.
Airport locations will be desks that are In Terminal unless otherwise stated in the address field above.
For airport pick-ups, if Honk Australia has been advised of your flight number, staff will wait for you if your flight has been delayed. Please ensure that you have given us your flight number and arrival time so Honk Australia staff know to expect you if your flight is delayed.
Most Honk Australia counters at airports will be open between the first morning flight and late evening. Honk Australia vehicles can be left out of hours in designated Honk Australia airport parking bays. Keys and paperwork should be left in the key drop at the Honk Australia counter when it is unmanned.
Vehicles cannot be returned to non-airport depots after hours. So please select a pick up and drop off time that sits inside of the opening hours displayed for any non airport locations. The main reason is lack of vehicle security as Honk Australia parking areas will be locked. In addition there is generally no facility to accept keys and paperwork.
When collecting you car, please present your national driving licence together with an International Permit if your national licence is not written in English. You will also need to present a credit or charge card in the name of the renter. Honk Australia will take an imprint of your card at the commencement of the rental to cover the deposit and any extras.
Ayers Rock depot
Address: Yulara Touring Centre
, Resort Shopping Square, Yulara
, Ayers Rock
, Northern Territory
, AU
Office Hours:
Mon - Sun: 0800-1700
You will be required to collect your car directly from the Honk Australia physical location at the time reserved. Should you anticipate being late for your car, please advise the depot prior to the reserved collection time.
Airport locations will be desks that are In Terminal unless otherwise stated in the address field above.
For airport pick-ups, if Honk Australia has been advised of your flight number, staff will wait for you if your flight has been delayed. Please ensure that you have given us your flight number and arrival time so Honk Australia staff know to expect you if your flight is delayed.
Most Honk Australia counters at airports will be open between the first morning flight and late evening. Honk Australia vehicles can be left out of hours in designated Honk Australia airport parking bays. Keys and paperwork should be left in the key drop at the Honk Australia counter when it is unmanned.
Vehicles cannot be returned to non-airport depots after hours. So please select a pick up and drop off time that sits inside of the opening hours displayed for any non airport locations. The main reason is lack of vehicle security as Honk Australia parking areas will be locked. In addition there is generally no facility to accept keys and paperwork.
When collecting you car, please present your national driving licence together with an International Permit if your national licence is not written in English. You will also need to present a credit or charge card in the name of the renter. Honk Australia will take an imprint of your card at the commencement of the rental to cover the deposit and any extras.
Ayers Rock Airport depot
Address: Yulara Touring Centre
, Resort Shopping Square, Yulara
, Ayers Rock
, Northern Territory
, AU
Office Hours:
Mon - Sun: 0830-1530
You will be required to collect your car directly from the Honk Australia physical location at the time reserved. Should you anticipate being late for your car, please advise the depot prior to the reserved collection time.
Airport locations will be desks that are In Terminal unless otherwise stated in the address field above.
For airport pick-ups, if Honk Australia has been advised of your flight number, staff will wait for you if your flight has been delayed. Please ensure that you have given us your flight number and arrival time so Honk Australia staff know to expect you if your flight is delayed.
Most Honk Australia counters at airports will be open between the first morning flight and late evening. Honk Australia vehicles can be left out of hours in designated Honk Australia airport parking bays. Keys and paperwork should be left in the key drop at the Honk Australia counter when it is unmanned.
Vehicles cannot be returned to non-airport depots after hours. So please select a pick up and drop off time that sits inside of the opening hours displayed for any non airport locations. The main reason is lack of vehicle security as Honk Australia parking areas will be locked. In addition there is generally no facility to accept keys and paperwork.
When collecting you car, please present your national driving licence together with an International Permit if your national licence is not written in English. You will also need to present a credit or charge card in the name of the renter. Honk Australia will take an imprint of your card at the commencement of the rental to cover the deposit and any extras.
Balwyn depot
Address: 126 Whitehorse Rd
, Balwyn
, Victoria
, AU
Office Hours:
Mon - Fri: 0800-1730
Sat - 0800-1200
Sun - CLosed
You will be required to collect your car directly from the Honk Australia physical location at the time reserved. Should you anticipate being late for your car, please advise the depot prior to the reserved collection time.
Airport locations will be desks that are In Terminal unless otherwise stated in the address field above.
For airport pick-ups, if Honk Australia has been advised of your flight number, staff will wait for you if your flight has been delayed. Please ensure that you have given us your flight number and arrival time so Honk Australia staff know to expect you if your flight is delayed.
Most Honk Australia counters at airports will be open between the first morning flight and late evening. Honk Australia vehicles can be left out of hours in designated Honk Australia airport parking bays. Keys and paperwork should be left in the key drop at the Honk Australia counter when it is unmanned.
Vehicles cannot be returned to non-airport depots after hours. So please select a pick up and drop off time that sits inside of the opening hours displayed for any non airport locations. The main reason is lack of vehicle security as Honk Australia parking areas will be locked. In addition there is generally no facility to accept keys and paperwork.
When collecting you car, please present your national driving licence together with an International Permit if your national licence is not written in English. You will also need to present a credit or charge card in the name of the renter. Honk Australia will take an imprint of your card at the commencement of the rental to cover the deposit and any extras.
Boondall depot
Address: Cnr Sandgate & Zillmere Roads
, Boondall
, Queensland
, AU
Office Hours:
Mon - Sun: 0700 -1700
You will be required to collect your car directly from the Honk Australia physical location at the time reserved. Should you anticipate being late for your car, please advise the depot prior to the reserved collection time.
Airport locations will be desks that are In Terminal unless otherwise stated in the address field above.
For airport pick-ups, if Honk Australia has been advised of your flight number, staff will wait for you if your flight has been delayed. Please ensure that you have given us your flight number and arrival time so Honk Australia staff know to expect you if your flight is delayed.
Most Honk Australia counters at airports will be open between the first morning flight and late evening. Honk Australia vehicles can be left out of hours in designated Honk Australia airport parking bays. Keys and paperwork should be left in the key drop at the Honk Australia counter when it is unmanned.
Vehicles cannot be returned to non-airport depots after hours. So please select a pick up and drop off time that sits inside of the opening hours displayed for any non airport locations. The main reason is lack of vehicle security as Honk Australia parking areas will be locked. In addition there is generally no facility to accept keys and paperwork.
When collecting you car, please present your national driving licence together with an International Permit if your national licence is not written in English. You will also need to present a credit or charge card in the name of the renter. Honk Australia will take an imprint of your card at the commencement of the rental to cover the deposit and any extras.
Botany depot
Address: 1084 Botany Road
, Botany
, New South Wales
, AU
Office Hours:
Mon-Fri 0700-1730
Sat-Sun 0700-1200
You will be required to collect your car directly from the Honk Australia physical location at the time reserved. Should you anticipate being late for your car, please advise the depot prior to the reserved collection time.
Airpor